Posted January 11, 2018
Beginning January 1, 2018, Quest Diagnostics and LabCorp are preferred labs for State of Delaware Aetna HMO and CDH Gold members. Members have the option to use either provider for in network lab services under these plans.
View a listing of available lab locations in Delaware. All LabCorp locations should be updated and visible in DocFind, Aetna's online provider directory, by next week. Members can also contact Aetna Customer Service at 1-877-542-3862 for assistance with LabCorp locations.
Please note that the addition of LabCorp as a participating provider applies exclusively to Aetna health plans offered through the State of Delaware's Group Health Insurance Program (GHIP) and does not apply to Aetna plans offered by other employers. LabCorp continues to be the only preferred lab provider for Highmark Delaware health plans.
Emergency Care: Use the Emergency Room (ER) only for emergencies. For example, when you have chest pain; severe shortness of breath; fainting, sudden dizziness, weakness; sudden confusion; and uncontrolled bleeding.
Not sure if you should go to the ER? Contact the 24/7 Nurse Line.
Non-Emergent Care: Use these lower cost, convenient care options when you have cold or flu symptoms; coughs, sore throat; ear or sinus pain; headaches/migraines; pinkeye; skin rashes; and minor burns, cuts and scrapes.
Laboratory and Imaging Services: Did you know that the same care service can cost less at different providers? Save time and money by having these services completed at non-hospital affiliated freestanding facilities.