Notice of Nondiscrimination and Accessibility and Tagline on Availability of Language Assistance for Individuals with Limited English Proficiency


Discrimination is Against the Law

The State of Delaware Group Health Insurance Plan complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. The State of Delaware Group Health Insurance Plan does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

The State of Delaware Group Health Insurance Plan:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Brenda Lakeman.

If you believe that The State of Delaware Group Health Insurance Plan has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Brenda Lakeman, Director of Statewide Benefits and Insurance Coverage, at Office of Management and Budget (OMB), Statewide Benefits, 97 Commerce Way, Suite 201, Dover, DE 19904, phone: 1-800-489-8933, fax: 1-302-739-8339, and email: benefits@state.de.us. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Brenda Lakeman, Director of Statewide Benefits and Insurance Coverage is available to help you. Grievance Process for Health Programs and Activities Related to Discrimination (Listen to the audio file)

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically Office for Civil Rights Complaint Portal, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html


ATTENTION: If you speak a language other than English, language assistance services, free of charge, are available to you. Call 1-800-489-8933.

Translated Resources: Taglines on Availability of Language Assistance for Individuals with Limited English Proficiency (LEP)

You have the right to receive assistance and information in your language at no cost. If you have a disability that limits your ability to communicate with us, this letter is also available in other formats such as large print or other accessible format. To request the document in another format, please call the toll-free phone number included in the translated taglines listed here.